Choosing the right VoIP phone can make a big difference for small businesses, improving communication quality, functionality, and overall productivity. With so many options on the market, finding the best VoIP phone for your business needs is crucial. From budget-friendly models to feature-rich devices, the best VoIP phones in 2025 offer high-quality audio and easy integration.
What is the Future of VoIP Phones?
The future of VoIP phones looks promising, with advancements in technology and increased adoption expected to improve the quality of calls, increase flexibility, and make VoIP a central part of business communication
Will VoIP Phones Save My Business Money?
Switching to VoIP will save your business money that you can use to grow other parts of your business. It will also bring your business up to date with the latest technologies while improving efficiency.
How Long Do VoIP Phones Last?
VoIP phones can last several years, but the lifespan depends on many factors. These factors include the hardware, software, manufacturer, and compatibility.
The Best VoIP Phones for Small Businesses in 2024
With so many different VoIP phone systems on the market, it can be difficult to know where to start. Here are some of the best VoIP phones for small businesses in 2024.
RingCentral
RingCentral is one of the largest providers of VoIP phone systems. It allows businesses to level up their communications with the ability to call and talk all within one app.
Being a cloud-based platform, RingCentral can be integrated with over 250 business apps.
Key Features:
- Unlimited domestic calling.
- Messaging and video conferencing features.
- Integrations with more than 250 apps.
- Includes apps for both desktops and mobiles.
Pricing:
- $30 per user/month for the Core Plan.
- $35 per user/month for the Advanced Plan.
- $45 per user/month for the Ultra Plan.
There is 14-day free trial for up to 5 users.
bOnline
bOnline has a large focus on smaller businesses that are looking for their first VoIP phone system. The goal of these small business packages is to help you expand your company.
Call recording, intelligent routing after hours, a virtual receptionist, and a mobile app are just a few of the many services that bOnline offers. bOnline can be an excellent choice for small businesses looking to test out VoIP systems.
Key Features:
- After-hours smart routing.
- A virtual receptionist.
- An app for mobile access.
- Solutions are specifically tailored for small businesses.
Pricing:
- This will vary based on the package you choose and the number of users required.
- Packages are designed to grow with your business.
3CX
3CX is remote-work friendly, allowing you to set up the system on your premises, in a private data centre. This means it can be used from any location using the app.
Numerous sophisticated capabilities, including browser-based video conferencing and connection with CRM software, are included as standard in the phone system itself.
Key Features:
- Integrations with CRM apps.
- Easy set-up for remote teams.
- Mobile and desktop applications.
- Advanced call management features.
Pricing:
- A free plan is available but with limited features.
- Paid plans start from $1.31 per user/month.
BT Business
BT Business offers a comprehensive range of features including call recording, CRM integration, instant messaging, and video conferencing.
The VoIP system can also be integrated with mobile devices, allowing you to work from anywhere.
Key Features:
- Call recording.
- Instant messaging.
- Voicemail and call forwarding.
- Mobile device integration.
Pricing:
- Pricing will vary based on the selected package and number of users.
- Packages are comprehensive and suited for small businesses.
Vonage
Vonage is a very well-liked option for VoIP phone systems; large companies use their service, and they also have plans for smaller companies. The ability to use Vonage as your only communications platform because of its many features is one of its main benefits.
You can manage all of your communications from one place, including call monitoring, paperless fax and voicemail transcription, and virtual receptionist services.
Key Features:
- Unlimited calls and SMS messaging.
- Unlimited team messaging.
- Mobile and desktop apps.
- CRM integrations.
Pricing:
- Mobile Plan: $19.99 per user/month for 1-4 users; $17.99 for 5-19 users; $14.99 for 20-99 users.
- Premium Plan: $29.99 per user/month for 1-4 users; $27.99 for 5-19 users; $24.99 for 20-99 users.
- Advanced Plan: $39.99 per user/month for 1-4 users; $37.99 for 5-19 users; $34.99 for 20-99 users.
Gradwell
Gradwell has established itself as a popular telecom provider with a large team and broad client base. This level of experience allows you to have them as your VoIP provider, no matter the size or scale of your business.
The fast setup and simple system make it popular with remote teams, keeping businesses across the world connected.
Key Features:
- HD audio quality.
- No limit on capacity.
- Fast set-up with a simple system to navigate.
- Mobile and desktop applications.
Pricing:
- This will depend on the selected package and number of users.
- Tailored packages are available for different business needs.
Nimvelo
Many organisations find Nimvelo noteworthy because of its feature-rich packaging and ease of use. You may use the web portal to monitor team performance, integrate your CRM, and access it from any device or location.
In addition, there are numerous other services including call forwarding, voicemail, and more. It is a well-liked option for small enterprises due to its easy setup and UK-based customer service.
Key Features:
- Easy to use.
- Web portal for performance tracking.
- Mobile and desktop applications.
- Integrations with CRM tools.
Pricing:
- Pricing will vary based on the selected package and number of users.
- Support is available for UK-based customers.
