Voice over Internet Protocol (VoIP) services have become an increasingly popular means of communication for businesses. Not only is it cheaper than traditional phone systems, but offers more flexibility for growing businesses.
Since the Covid-19 pandemic five years ago forced businesses to work from home, a lot of companies recognised the benefits of it, and continued to keep it after the pandemic ended. According to The Guardian, about 12% of the UK’s population still work from home full-time.
VoIP systems are able to provide remote teams with the ability to communicate with each other, and clients, regardless of where they are located. Even if teams are working from around the world, using VoIP solutions can bring them together as if they were in the same building.
Are Remote Teams Here To Stay?
This remains an ongoing debate, with some companies wanting their employees back in the office full-time. Others are happy to enforce a hybrid work model, where employees can split their time between the office and working remotely.
For businesses operating on an international scale, remote teams provide numerous benefits. Removing geographical borders, they are able to access some of the top talent in their industries.
Remote teams can still be just as productive, and are more cost-effective to the business. With tools such as VoIP, remote teams are positioned to perform exceptionally well, setting them up as a permanent business model.
How Beneficial Is VoIP To Remote Teams?
VoIP has become a game-changer for remote teams, offering both improved communication efforts and flexibility.
One of the major reasons for companies using remote teams is the cost savings on in-office expenses. By using VoIP instead of standard phone lines, businesses can reduce their costs even more.
The portability of VoIP systems can also support remote teams who are geographically dispersed, and employees can stay connected on a variety of devices from mobile phones to laptops and tablets.
Moreover, modern VoIP solutions have been designed to be easily integrated with other collaboration tools to keep remote teams connected.
5 VoIP Services For Remote Teams
Let’s take a look at five of the top VoIP service providers that remote teams can use for effective communication.
1. Voipfone
Voipfone provides cloud-based hosted phone services for small to medium size companies (SMEs), which is reliable for remote teams.
Teams are able to use an online control panel to route calls and set up extensions from wherever they are for efficient communication.
The company offers competitive rates for international calls, making it an ideal option for overseas teams. Prices can also be tailored according to each businesses’s individual requirements and budgets.
2. 8×8
8×8 stands out for its features designed to support remote teams, which include team messaging, voice and video calling in HD and an SMS functionality.
The company prioritises security, with end-to-end encryption and compliance with the General Data Protection Regulation (GDPR) standards for all of their solutions.
Most of the company’s solutions can be integrated with other Customer Relationship Management (CRM) tools to maximise productivity.
8×8 also has a global presence with local numbers in multiple countries, allowing for remote teams to stay in touch.
3. RingCentral
RingCentral dominates the VoIP market with versatile solutions tailored to modern businesses of any size.
Their solutions can be integrated with more than 200 platforms while their mobile app means that team members can stay connected even while on the go.
Some of the company’s advanced features include detailed analytics and AI-powered transcriptions which can help companies maximise their productivity.
4. GoTo Connect
GoTo Connect provides businesses with unified communications solutions, combining VoIP calls, video meetings and messaging into one platform.
It also has a cloud-based system which can support unlimited call extensions, call routing as well as an auto-attendant that can be customised to greet callers with a personalised message.
The company offers both desktop and mobile access, allowing team members connect on any device from wherever they may be. Known for its efficient customer support, remote teams can have peace of mind that any issues are resolved promptly.
5. CallHippo
If remote teams require global capabilities, CallHippo has excellent VoIP solutions to offer. The company has virtual local and toll-free numbers in around 50 countries, which means that businesses can establish a presence almost anywhere.
They have a few features that stand out, including call queuing, call-monitoring in real-time and smart call routing. These features can be a game-changer for businesses who want to have a distinct advantage over competitors.
Their solutions are also compatible with popular CRM platforms like HubSpot and Zoho, encouraging more collaboration between remote teams.
 service providers can offer remote teams the most effective solutions.){kind=link}