Experts Share: Are Telecom Regulators Keeping Pace With Universal Service Obligations?

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The telecom industry moves fast but regulation, on the other hand, not so much. There's always been an underlying friction as a result of...

When Should I Replace My Broadband Router?

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Your broadband router is one of those pieces of technology that tends to get forgotten about the moment it's set up and working. But...

Can an Old Router Cause Broadband Problems?

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Your router plays an important role in your broadband connection. It connects your devices to the internet and manages the traffic between your home...

Experts Share: How Community Broadband Networks Are Challenging Traditional ISPs

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Something quite interesting is happening in the UK broadband market, and to be honest, the big providers would probably rather you didn't notice it....

What Happens To Your VoIP System When You Move Offices?

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Moving offices can be just as time-consuming and frustrating as moving houses, but with more technical elements that you need to worry about. There's...

What Is Call Whispering in VoIP?

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Call whispering is a useful VoIP feature that allows managers and supervisors to support employees during live customer calls without the customer hearing the...