The early stages of launching a startup are the most challenging, but also critical to the company’s long-term success. At this stage, resources may be very limited and as a result, startups need to watch their budgets closely.
While startup founders may be assessing expenses constantly to cut costs, it’s important that this doesn’t affect output quality. This is where Voice over Internet Protocol (VoIP) comes in.
VoIP is an affordable way to communicate without compromising performance due to it being more cost-effective compared to traditional phone systems.
Why Is VoIP A Smart Choice For Startups?
VoIP technology can be a game-changer for startups, maintaining a professional look even if you only have a small team. Let’s take a look at a few reasons as to why this is the case.
It offers remote work: Today’s work environments are much more flexible than what they used to be, with companies implementing hybrid or completely remote work models. VoIP can be used from any device and any location, as long as there is a stable Internet connection.
It supports growth: VoIP systems are known to be scalable and are designed to grow alongside your business. For a startup, this means adding or removing lines without needing to pay out for costly infrastructure.
Cost-effective: Traditional landlines are much more expensive than VoIP, and this can be a challenge for startups just starting out. Just by using an Internet connection instead, you can cut down your costs by almost 60%.
It integrates with other tools: VoIP can integrate easily with other platforms and software, including Customer Relationship Management (CRM) tools, to keep all collaboration in one place.
6 Affordable VoIP Providers For Startups
For startups, choosing the right VoIP service provider to meet their needs will be key. Here are 6 VoIP providers that strike the perfect balance between functionality and, most importantly, affordability.
1. bOnline
bOnline’s VoIP solutions are tailored specifically for startups and micro businesses who are budget-conscious as the company is one of the most affordable providers on the market. Moreover, their systems are easy to set up and business owners can get the most out of entry-level plans before scaling.
Key Features:
- Free UK landline number with unlimited UK calls.
- Desktop and mobile apps.
- Auto-attendant is available on advanced plans.
- No hardware is required.
Pricing:
The basic plan starts from £6/month per user with a 30-day money back guarantee.
2. Voipfone
In addition to being affordable, Voipfone’s plans are highly customisable. This is great for startups who are tech-savvy and can build their own set up and then scale from there onwards.
Key Features:
- Compatible with mobile and softphones.
- 30-day free trial.
- Hosted PBX with custom extensions.
- SIP trunking is available.
Pricing:
£2/month for a UK number and calls from 1.2p/min if you don’t choose an all-inclusive minutes bundle.
3. Yay.com
Yay.com is a flexible VoIP service provider with tech-friendly options. Their systems’ CRM integrations and mobile apps are ideal for teams who work remotely as well as advanced routing options for sales startups.
Key Features:
- HD calls with mobile and desktop apps.
- Unlimited internal calling.
- Customisable call routing.
- SMS and fax add-ons.
Pricing:
Plans start at £4.99/month per user with a 14-day free trial.
4. Gradwell
Gradwell’s solutions are designed specifically for small to medium size enterprises (SMEs). These businesses can utilise the same features that large startups would typically need, but without the enterprise price tag.
Key Features:
- Mobile app and desktop softphone.
- UK-based technical support.
- Integration with Microsoft Teams and other Microsoft tools.
- Business landline and mobile number.
Pricing:
The core plan starts at £8/month per user and UK minutes are unlimited.
5. Dial 9
Dial 9 is a user-friendly VoIP service provider that focuses on reliability and quality customer service. For startups who need trusted support and automation features, this would be the ideal choice, specifically SaaS and e-commerce startups who require automation.
Key Features:
- Browser-based and mobile apps.
- Free UK number.
- Free internal calls.
- Call routing by time of day.
Pricing:
Pricing starts from £5.99/user/month.
6. Vonage
Vonage is a globally-recognised VoIP brand that offers advanced features even in its basic plans. These are ideal for startups who have international clients or want to scale quickly, especially for support and sales teams.
Key Features:
- Unlimited UK landline and mobile calls.
- CRM integrations.
- International number options.
- Desktop and mobile apps.
Pricing:
The essentials plan starts from £9/month per user.
How To Choose The Right Service Provider
While VoIP was typically associated with bigger enterprises, it’s become a valuable tool for startups and small businesses. When choosing a service provider, it’s essential to consider what you can realistically afford every month.
Additionally, if you are a remote team, keep in mind that the provider will need to offer mobile apps or browser-based calling to support working from anywhere.
Lastly, always investigate the provider’s customer support. A reliable service provider will usually have 24/7 support or a dedicated team to troubleshoot issues when they arise to keep your downtime minimal.
By finding the right service provider, you can leverage VoIP’s full capabilities to set your startup up for success from the start.
