Freelancers, startups and small businesses don’t always have large budgets available for business systems. VoIP (Voice over Internet Protocol) technology has become an attractive alternative to traditional phone systems due to its cost-effectiveness and versatility.

VoIP systems operate using the Internet which eliminates the costly pricing of traditional hardware. For businesses that have remote teams or clients, international calling is still possible but at a fraction of the price.

Rated as the Best Small Business VoIP Provider for three consecutive years by Comms Council UK, bOnline is providing VoIP phone systems to these small business heroes.

 

Who Is bOnline?

 

The team at bOnline understands that growing businesses need a reliable form of digital communication and one that doesn’t break the bank.

For these businesses, factors such as hidden costs, exorbitant cancellation fees or raised in-contract prices can add up very quickly, especially if unexpected. bOnline has eliminated these concerns and still offers small businesses cutting-edge solutions.

bOnline’s extraordinary accolades speak to the company’s expertise and ability to provide businesses with digital solutions to assist their growth and expansion. Some of these include:

  • TechRound’s 2023 Top 10 Business VoIP Providers winner.
  • Startups’ 2022 Top 7 VoIP Providers winner.
  • Evening Standard’s 2022 Top 10 Business Solutions winner.
  • Winner of the 2022 Highly Commendable Mid-Market Reseller at the Comms Business Awards.
  • London Loves Business Top 10 One To Watch in 2022
  • 2021 Best VoIP For SME’s winner at the Business Elite Awards.
  • Growing Business Awards 2021 winner for the Fastest Growth In Category.
  • Enreach’s Most Innovative VoIP Provider 2021 winner.

bOnline Solutions

 

bOnline offers digital VoIP solutions for entrepreneurs, small teams and growing businesses. Depending on your business’s requirements, you can select the most suitable solution.

 

Entrepreneurs

 

With bOnline’s entrepreneur solution, you can have a professional UK landline on your mobile. Business calls can still be identified without the need for you to share your personal number, which can become a hassle.

Using the VoIP system, you can either choose a local number or keep your current one. Business numbers can have unlimited calls and custom messages can be set for after-hours or while you are away.

The key features of this solution include:

  • A digital receptionist who can provide automated messages to callers.
  • Personalised voicemail service.
  • Customisable business hours for you to manage how calls are received during down time or outside of working hours.

 

Small Teams

 

Smaller teams still need to communicate effectively, especially if they are remote. bOnline’s solutions provide just that but without the hefty price tag.

Co-workers can stay in contact with each other from wherever they are and video conferencing is available to enhance collaboration among team members.

The key features of this solution include:

  • Inbound calls can ring all devices at the same time to ensure they aren’t missed.
  • A mobile app to allow for easier calling and messaging the team.
  • Caller menus that can direct customers to the relevant person or team.
  • Set up ring groups for the whole team to be called at once, or individual members depending on their skills or availability.

 

Growing Businesses

 

If your business is scaling at a rapid rate, your communication systems should be flexible enough to grow alongside with it. This solution from bOnline offers more than 50 features, including call conferencing and third-party CRM integrations.

The key features for this solution include:

  • Connections to CRM tools to track efforts and drive sales.
  • Check if team members are available to collaborate or avoid long waiting times.
  • Enjoy international calling.
  • Manage call flows for after-hours.
  • Integrate new and existing customers into the mobile app.

 

Plans And Pricing

 

bOnline offers three plans for small businesses to choose from, depending on their budgets and team size. Each plan has a price match for peace of mind with various calling features.

All plans include training and support from the bOnline team, while the Unlimited Calling and Unlimited Calling Plus also include one-on-one onboarding.

  • Starter: Starting from £7/user/month, this plan includes a digital phone line and number, unlimited inbound calls and 100 outbound landline minutes.
  • Unlimited Calling: This plan is priced from £13.95/user/month and offers a digital phone line and number, unlimited inbound calls as well as unlimited UK landline and mobile calls.
  • Unlimited Calling Plus: From £15.50/user/month, this plan offers the same features as the Unlimited Calling but includes an IP desk phone.

 

Choosing bOnline

 

bOnline’s plans are fixed-price for 12 months. For small businesses who need to budget accordingly, it provides peace of mind that there won’t be any surprise price hikes.

As an industry-first, the company offers a 14-day trial period for you to test out your desired plan to see how it works for you and your business.

For additional support, training sessions and self-help videos are made available to customers to assist with setting up or to troubleshoot any potential issues.

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