10 Ways the 2027 Landline Switch-Off Will Affect Call Centres in...

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The UK is making a big change to its phone systems by switching off traditional landlines by the end of 2027. Instead of using...

7 Factors That Affect Business Broadband Speed

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Broadband speed is crucial for business efficiency, impacting everything from video calls to data transfers. Yet, various factors can influence your connection’s performance. Understanding...

bOnline Recognised At 2024 Engage Awards

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bOnline, the company championing digital low-cost voice solutions for small businesses, has overcome a swathe of major corporations to win a coveted “Highly Commended”...

BT Group Leans On AI To Transform Customer Service Experience

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BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact platform significantly...

Ooma: Sophisticated Communication Solutions Made Simple

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Ooma has build an incredibly successful cloud-based software service platform to provide powerful connected experiences for both businesses and consumers. With their Ooma Office phone...

Top 10 VoIP Features for Your Business

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Voice of Internet Protocol (VoIP) is becoming the most common type of phone system used in most UK organisations as traditional phone lines are...