Complaints about the UK's biggest broadband providers have fallen to their lowest level on record, according to fresh figures from Ofcom. It's a rare bit of good news for an industry that spends a lot of its time being...
UK mobile operators have been handed a much longer list of anti-fraud responsibilities, after Ofcom finalised a package of rules on 15 July 2026 designed to stop scam texts and spoofed calls before they ever reach your phone.
Ofcom's argument...
Ofcom has fined Virgin Media £28 million for making it unreasonably difficult for customers to cancel their contracts and switch to a rival provider. It's the largest penalty the regulator has issued under its consumer protection rules for direct...
Across the UK, small businesses are preparing for one of the biggest communications changes in decades.
The retirement of the traditional telephone network means thousands of sole traders, start ups and smaller companies are replacing ageing phone systems and moving...
Onecom Partners has launched a new broadband proposition giving resellers access to Vodafone Business broadband services, complete with free premium installation and 30-day flexible contract terms.
The offer is available for partners to order immediately and has been built with...
Virgin Media O2's business arm has a new name. O2 Daisy, the entity that emerged from the merger of Virgin Media O2's Business division and Daisy Group back in August 2025, is now trading as O2 Business, marking a...
Steven Try at Snom explains why governance, transparency and data sovereignty
are central to secure AI-driven communications - and how IP phones are re-
emerging as a strategic anchor.
AI is no longer just an add-on in business communications; capabilities such as...
RingCentral has just unveiled RingCentral AIR Pro, a voice-first AI agent platform designed to handle customer interactions from start to finish, across phone, chat and digital channels, all in one place.
The platform can recognise what a customer needs, verify...
If you're an O2 customer, you might have noticed a warning popping up on your screen before you've even answered a call. That's no accident, it's AI doing the heavy lifting to keep you safe.
The service is called Call...
Snom Technology, the premium brand for integrated business communication, continues the evolution of its proven bestsellers with the launch of three new IP endpoints. The new D8xx Series models complete the existing portfolio, with solutions for both cost-conscious workplaces...
