Comms Council UK (CCUK), the representative body for telecommunication companies who offer their Voice over Internet Protocol (VoIP) services to businesses and residents of the UK, announced today that they have appointed a new Chair, Tracey Wright.
This comes after...
bOnline, the company championing digital low-cost voice solutions for small businesses, has overcome a swathe of major corporations to win a coveted “Highly Commended” classification at this year’s Engage Awards in the Best Customer Centric Strategy category.
15 finalists from...
BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact platform significantly enhances the EE and BT customer experience through conversational AI, and enhances support processes for...
